Which of the following statements is true about the Case Open transitions?

• A. They focus on the suspect’s general interests.
• B. They often transition to self-interest through the Benefit play.
• C. They should avoid any self-interest focus.
• D. They rely solely on pricing information.

Answer: (B)

Case Open transitions focus on turning the opening moment into a discussion about what the person wants to achieve, using Benefit play to surface self-interest. By presenting benefits that matter to the individual, the conversation becomes grounded in personal gains and practical outcomes, which makes the discussion more engaging and relevant. That’s why the statement about transitioning to self-interest through Benefit play is the best fit. It captures the idea that these transitions are designed to link the case to the suspect’s own goals and advantages, rather than just talking about broad interests or superficial factors. Pricing alone isn’t the driving force here, and avoiding self-interest would miss the core purpose of guiding the talk toward what the individual stands to gain.